Cashu Research SMS Privacy Policy
Last Updated: December 2nd, 2025
This SMS Privacy Policy describes how Cashu Group (“Cashu”, “we”, “us”, or “our”) collects, uses, and protects information in connection with the Cashu Research SMS program (the “Program”). It supplements our main website Privacy Policy.By enrolling in or using the Program, you agree to the practices described in this SMS Privacy Policy.
1. Information We Collect
When you join the Program, we may collect:
- Contact Information
- Your mobile phone number
- Your name or user identifier (if provided)
- Subscription & Preference Data
- Opt-in/opt-out status
- Message categories or topics you subscribe to
- Usage and Technical Data
- Timestamps of messages sent/received
- Delivery status (delivered, failed, undelivered)
- Basic device or carrier information provided in connection with message delivery (e.g., carrier, country code)
We do not intentionally collect sensitive personal information (such as government IDs, financial account numbers, or health data) via SMS. You should not send such information to us by text.
2. How We Use Your Information
We use the information collected through the Program to:
- Deliver SMS/MMS messages, including research updates, alerts, confirmations, and administrative messages.
- Manage your subscription status (opt-ins, opt-outs, and preferences).
- Monitor performance of the Program (e.g., deliverability, engagement, timing).
- Maintain records needed for legal, regulatory, and compliance purposes.
- Detect and prevent fraud, abuse, or misuse of the Program.
- Improve our communications, content, and services.
We may also combine information from the Program with other information we maintain about you (e.g., email subscriptions, website activity) in accordance with our main Privacy Policy.
3. Legal Bases (If Applicable)
Where required by law, we rely on one or more of the following legal bases:
- Your consent (e.g., when you opt in to receive SMS messages).
- Legitimate interests, such as monitoring and improving our communications and services.
- Compliance with legal obligations, including record-keeping and responding to lawful requests.
4. How We Share Information
We may share the information collected through the Program as follows:
- Service Providers: With third-party vendors who help us send and manage SMS/MMS communications (for example, SMS gateway providers, analytics providers, and hosting providers). These vendors are authorized to use your information only as needed to provide services to us.
- Affiliates: With our related entities within the Cashu Group, in connection with research, operations, compliance, or customer support.
- Legal and Compliance: When required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property, and that of our users or others.
We do not sell your mobile phone number or SMS engagement data to third parties for their independent marketing purposes.
5. Data Retention
We retain SMS-related data for as long as reasonably necessary to:
- Operate the Program;
- Comply with legal, regulatory, and record-keeping obligations;
- Resolve disputes and enforce our agreements; and
- Improve or audit our messaging services.
Retention periods may differ depending on the type of data and applicable legal requirements.
6. Your Choices and Rights
Opt-Out of SMS
You can opt out of SMS messages at any time by replying “STOP” to any message, or by contacting us at team@cashugroup.com and requesting removal.
Access, Update, or Delete
Depending on your jurisdiction, you may have certain rights regarding your personal information (for example, to request access, correction, or deletion). To exercise these rights with respect to SMS data, contact us at team@cashugroup.com. We may need to verify your identity before fulfilling your request.
7. Security
We use reasonable technical and organizational measures designed to protect the information collected through the Program against accidental or unlawful destruction, loss, alteration, or unauthorized disclosure.However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You should avoid sharing sensitive personal information via SMS.
8. Children’s Privacy
The Program is not intended for children under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children via SMS. If you believe a child has provided us with personal information via SMS, please contact us at team@cashugroup.com so we can take appropriate steps.
9. International Transfers (If Applicable)
If you are located outside the jurisdiction where we maintain our systems, your information may be transferred to and processed in another country, which may have different data protection laws than your home jurisdiction.
We will take appropriate measures to protect your information in accordance with applicable law.
10. Changes to This SMS Privacy Policy
We may update this SMS Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. In some cases, we may notify you of changes by SMS or other means.
Your continued participation in the Program after any changes take effect constitutes your acceptance of the updated SMS Privacy Policy.
11. Contact Information
If you have questions about this SMS Privacy Policy or our handling of SMS-related information, contact us at:
Cashu Group – Cashu Research SMS Program
Email: Team@cashugroup.com
Website: www.cashugroup.com